VidyoEngage19.1.2 - App Store
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Publisher Description
VidyoEngage is a turnkey solution for video customer engagement that enables click-to video chat, skill-based routing, customer waiting treatments, post-call surveys, and call summaries. Ideal for customer contact centers and service centers who want to add a video communications channel, VidyoEngage helps bridge the gap between online convenience and emotional connections with your customers.
This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
Version History Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant 19.1.2 05/18/2020 Fixed bug with checkInteraction API usage 19.1.1 01/15/2020 Custom Webview Support
VidyoClient Log Levels Updated
Advertising Video Autoplay Turned Off 19.1 05/23/2019 Added German Language Support
Localization Fixes
Miscellaneous Bug Fixes 18.4.2 04/05/2019 Localization Gaps Were Fixed
Cosmetic UI Issues Addressed
Bug Fixes 18.4.1 02/24/2019 Works With Latest VidyoEngage Messaging API For Permission Flow Support
Updated Bundle To Connect To All VidyoPortals
Updated To VC 3.5.14 Library (For iOS12+ Support)
Bug Fixes 18.4.0 12/31/2018 Bug fixes 18.3.0 10/01/2018 Sends Crashlytics reports on application crashes for faster resolution of issues
Ability to join 2nd customer journey
Ability to work with VidyoEngage for Genesys + VidyoEngage Express backends
Ability to handle newer adhoc and scheduled call link parameters/conditions
Bug fixes 18.2.0 08/07/2018 18.1.0 03/29/2018
About VidyoEngage
The company that develops VidyoEngage is Vidyo, Inc.. The latest version released by its developer is 19.1.2.
To install VidyoEngage on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-13 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the VidyoEngage as malware if the download link is broken.
How to install VidyoEngage on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the VidyoEngage is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After VidyoEngage is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 19.1.2
posted on 2026-10-13
Version History Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant 19.1.2 05/18/2020 Fixed bug with checkInteraction API usage 19.1.1 01/15/2020 Custom Webview Support
VidyoClient Log Levels Updated
Advertising Video Autoplay Turned Off 19.1 05/23/2019 Added German Language Support
Localization Fixes
Miscellaneous Bug Fixes 18.4.2 04/05/2019 Localization Gaps Were Fixed
Cosmetic UI Issues Addressed
Bug Fixes 18.4.1 02/24/2019 Works With Latest VidyoEngage Messaging API For Permission Flow Support
Updated Bundle To Connect To All VidyoPortals
Updated To VC 3.5.14 Library (For iOS12+ Support)
Bug Fixes 18.4.0 12/31/2018 Bug fixes 18.3.0 10/01/2018 Sends Crashlytics reports on application crashes for faster resolution of issues
Ability to join 2nd customer journey
Ability to work with VidyoEngage for Genesys + VidyoEngage Express backends
Ability to handle newer adhoc and scheduled call link parameters/conditions
Bug fixes 18.2.0 08/07/2018 18.1.0 03/29/2018
version 19.1.2
posted on 2020-05-18
Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
version 19.1.2
posted on 2020-05-18
May 18, 2020
Version 19.1.2
Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
Disclaimer
Official App Store Link
We do not host VidyoEngage on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for VidyoEngage is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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